Kuranda Online is committed to safeguarding your privacy
online. Please read the following policy to understand how your
personal information will be treated as you make full use of our
many offerings. This policy may change from time to time so please
check back periodically.In regards to compliance with the new Australia
privacy legislation, your implicit acceptance of this disclaimer
is assumed - “The client acknowledges that
he/she will provide the agent from time to time with information
about the client of a personal nature (“Personal Information”).The
client consents to the Agent using any Personal Information for
the purposes of making and completing airline bookings and travel
related arrangements on behalf of the client”
This policy will let you know:
- What personally identifiable
information is collected from you
- What are
cookies and does Kuranda Online use them
- How your information
is used
- Who is collecting
your information
- With whom
your information may be shared
- What choices
are available to you regarding collection, use, and distribution
of your information
- How you can
access, update or delete your information
- How Kuranda Online treats your personal financial and travel-related information
- The kind
of security precautions that are in place to protect the loss,
misuse, or alteration of your information
- How Kuranda Online
protects children's privacy; and
- What else you
should know about your online privacy.
What personally identifiable
information does Kuranda Online collect from me?
Kuranda Online collects information in several ways
from different parts of our web site.
Some personal information is gathered when you register
for news-updates & for making a booking or enquiry. During registration,
Kuranda Online asks for your name, email address, zip code, and
personal interests.
If you contact Kuranda Online we may keep a record of
that correspondence. Kuranda Online also occasionally asks users
to complete surveys that we use for research purposes. Wherever
Kuranda Online collects personal information we make an effort to
include a link to this Privacy Policy on that page.
What are cookies and how does Kuranda Online
use them?
Kuranda Online does NOT at this time use cookies
on their site to identify visitors.
Kuranda Online does collect IP
addresses for system administration and to report aggregate
information for our own research.
How does Kuranda Online use my information?
Kuranda Online's primary goal in collecting personal
information is to provide you, the user, with a the requested services
from our site & ballooning product.
Kuranda Online does research on our users' demographics,
interests, and behaviour based on the information provided to us
upon registration, during a promotion, from our server log files
or from surveys. We do this to better understand and serve our users.
This research is compiled and analysed on an aggregated basis. Kuranda
Online may share this aggregate data with advertisers or business
partners.
Who is collecting information?
When you are on Kuranda Online's site and are asked
for personal information, you are sharing that information with
Kuranda Online alone, unless it is specifically stated otherwise.
For example, some Kuranda Online services, like Kuranda Online Package
bookings, are offered in conjunction with a partner company. In
order to provide this co-branded service to you, it may be necessary
for us to share your personal information with our partner company
- this will only include your name, accommodation details &
other travel arrangements - not credit card or contact information.
If you do not want your data to be shared, you should notify us
by email and choose not to allow the transfer by not using that
particular service.
Promotions that run on Kuranda Online's site may be
sponsored by companies other than Kuranda Online or may be cosponsored
by Kuranda Online and another company. Some or all data collected
during a promotion may be shared with the sponsor. If data will
be shared, you will be notified prior to the time of data collection
or transfer. You can decide not to participate in the promotion
if you don't want your data to be shared.
Please be aware that Kuranda Online advertisers or web
sites that have links on our site may collect personally identifiable
information about you. The information practices of those web sites
linked to Kuranda Online are not covered by this privacy statement.
With whom does Kuranda Online share my information?
As a general rule, Kuranda Online will not disclose
any of your personally identifiable information except when we have
your permission or under special circumstances, such as when we
believe in good faith that the law requires it or under the circumstances
described below. Please see the Terms of Service or Use Agreements
for each of our products and services for more detailed information
about how your personal information may be shared. The following
describes some of the ways that your information may be disclosed.
Business Partners & Sponsors: Kuranda Online
may disclose your personal information to business partners or sponsors,
but this is specifically described to you prior to data collection
or prior to transferring the data. Some or all data collected during
a Kuranda Online promotion may be shared with a sponsor. If personally
identifying data about you will be shared, we will tell you before
we collect or transfer the data.
Many promotions offer opportunities to request additional
information from sponsors. By requesting more information, you give
Kuranda Online permission to transfer your personal information
to the sponsor so they can fulfil your request. In many instances,
only your email address will be shared. If more information will
be shared with the sponsor, you will be notified prior to the transfer.
Third Party Data & Data in the Aggregate:
Under confidentiality agreements, Kuranda Online may match user
information with third party data. Also, Kuranda Online discloses
aggregated user statistics (for example, 45% of our users are female)
in order to describe our services to prospective partners, advertisers,
and other third parties, and for other lawful purposes.
Other: Kuranda Online may also disclose account
information in special cases when we have reason to believe that
disclosing this information is necessary to identify, contact or
bring legal action against someone who may be violating Kuranda
Online's Terms of Service or may be causing injury to or interference
with (either intentionally or unintentionally) Kuranda Online's
rights or property, other Kuranda Online users, or anyone else that
could be harmed by such activities. Kuranda Online may disclose
or access account information when we believe in good faith that
the law requires it and for administrative and other purposes that
we deem necessary to maintain, service, and improve our products
and services.
What are my choices regarding collection, use,
and distribution of my information?
Kuranda Online may, from time to time, send you email
regarding our products and services. In addition, if you indicated
upon registration that you are interested in receiving offers or
information from Kuranda Online and our partners, we may occasionally
send you direct mail about products and services that we feel may
be of interest to you. Only Kuranda Online (or agents working on
behalf of Kuranda Online and under confidentiality agreements) will
send you these direct mailings and only if you indicated that you
do not object to these offers. If you do not want to receive such
mailings, simply tell us when you give us your personal information.
Or, at any time you can easily notify us that you no longer wish
to receive such offers and mailings. You will need your Kuranda
Online ID and Password in order to access your Kuranda Online Account
Information.
On some types of Kuranda Online promotions, we will
ask for your email address in order to update you on your score,
entries, and status in prize drawings. When you participate in these
types of promotions, you automatically receive promotion-related
email, unless you choose the no-email option that some promotions
offer. Occasionally these promotion-related email messages may include
targeted advertisements.
Kuranda Online does not sell or rent user information
to anyone. If you do not wish to allow your data to be shared, you
can choose not to use a particular service or not to participate
in certain promotions or contests.
What is Kuranda Online's policy on allowing
me to update, correct, or delete my personally identifiable information?
You may request a copy of your Kuranda Online Account
Information and your profile at any time by using your Kuranda Online
ID and password and sending us an email.
Your Kuranda Online account can be deleted or deactivated,
but doing so will result in not being able to access any members-only
area of the Kuranda Online network, including your Kuranda Online
Mail account (if you have one). Please contact privacypolicy@hotair.com.au
for further instructions about deleting or deactivating your Kuranda
Online account.
How does Kuranda Online protect my personal
financial and travel-related information?
Keeping your personal information private is vitally
important to us. As with all information, Kuranda Online will never
rent or sell your personal financial or travel-related information.
This includes information kept in your Kuranda Online Portfolio
or from any Kuranda Online communication.
Knowing that you use certain services or features may
help us to offer you better and more relevant content and advertisements.
But as with all personally identifiable information, we do not make
this available to any third parties without your permission. Any
user statistics that we may provide to prospective advertisers or
partners regarding financial product or service usage on Kuranda
Online are provided in the aggregate only and do not include any
personally identifiable information about any individual user.
Please note that there are several places on the Kuranda
Online network of Web sites where you can transmit credit card information
in order to complete a purchase transaction or for verification
purposes. Any time we ask for a credit card number we transmit that
credit card number in an encrypted format. We use industry-standard,
SSL (secure socket layer) encryption.
What security precautions are in place to
protect the loss, misuse, or alteration of my information?
Your Kuranda Online Account Information and Kuranda
Online Profile are password-protected so that you and only you have
access to this personal information.
We recommend that you do not divulge your password to
anyone. Kuranda Online will never ask you for your password in an
unsolicited phone call or in an unsolicited email. Also remember
to sign out of your Kuranda Online account and close your browser
window when you have finished your work. This is to ensure that
others cannot access your personal information and correspondence
if you share a computer with someone else or are using a computer
in a public place like a library or Internet cafe.
As a travel company Kuranda Online has international
sites and users all over the world. When you give Kuranda Online
personal information, that information may be sent electronically
to servers outside of the country where you originally entered the
information, such as to the Australia, United States or other countries.
In addition, that information may be used, stored and processed
outside of the country where you entered that information. Whenever
Kuranda Online handles personal information as described above,
regardless of where this occurs, Kuranda Online takes steps to ensure
that your information is treated securely and in accordance with
the relevant Terms of Service and this Privacy Policy.
Unfortunately, no data transmission over the Internet
can be guaranteed to be 100% secure. As a result, while we strive
to protect your personal information, Kuranda Online cannot ensure
or warrant the security of any information you transmit to us or
from our online products or services, and you do so at your own
risk. Once we receive your transmission, we make our best effort
to ensure its security on our systems.
What about children's privacy?
Naturally, the safety of children is very important
to us. Kuranda Online will not link to any inappropriate site -
should you wish to recommend that Kuranda Online remove any link
from it site.
Kuranda Online is a general audience web site.
Children should always ask a parent for permission before
sending personal information to anyone online. Kuranda Online does
not share personal information about users under the age of 13 with
third parties and we do not sell or rent personal information about
any of our users, regardless of age. In addition, Kuranda Online
will not send any direct email offers to users who indicate they
are under the age of 13.
What else should I know about my privacy?
Please keep in mind that whenever you voluntarily disclose
personal information online - for example on message boards, through
email, or in chat areas - that information can be collected and
used by others. In short, if you post personal information online
that is accessible to the public, you may receive unsolicited messages
from other parties in return.
Ultimately, you are solely responsible for maintaining
the secrecy of your passwords and/or any account information. Please
be careful and responsible whenever you're online.
Additional Information
Questions regarding this statement should be directed
to privacypolicy@hotair.com
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